MyProtektor

Profile Settings - Personal, Security & Emergency Details

Available on all plans. All authenticated users can edit their own profile. The Work Details tab is only visible to Guards and higher.

Why This Page Matters

Profile Settings stores the identity, contact, and operational details your team relies on during day-to-day work and emergencies. When a guard or client triggers a panic alert, responders need the correct phone number, address, and emergency contact immediately.

The page currently has six tabs:

  1. My Details
  2. Authentication
  3. Email
  4. Password
  5. Emergency Contacts
  6. Work Details (Guards+ only)

There is no Medical tab in the current product.

Tab 1 -- My Details

Where to find it: Sidebar > Settings > Profile > My Details

Use this tab for your personal identity and address details. This is where the current UI shows the Personal Information Completeness progress bar.

What is on this screen:

  • Profile photo upload area
  • Completeness bar for personal information
  • Personal Information fields: first name, last name, date of birth, primary phone, alternate phone
  • Email field shown as read-only
  • Physical Address section: street, unit, city, province, postal code, country, access instructions
  • Save button for personal information
  • Danger Zone account deletion section
My Details tab showing personal information form, completeness bar, and address sectionClick to expand

Tab 2 -- Authentication

Where to find it: Sidebar > Settings > Profile > Authentication

This tab manages how your account is connected and secured.

What is on this screen:

  • Connected Accounts showing which sign-in method is already linked
  • Available Providers such as phone, Google, or Apple for linking additional login methods
  • Multi-Factor Authentication section for SMS-based MFA

If MFA is already enabled, the page shows a success state and a Disable MFA button. If MFA is not enabled, the setup flow appears instead.

Authentication tab showing connected accounts, available providers, and MFA sectionClick to expand

Tab 3 -- Email

Where to find it: Sidebar > Settings > Profile > Email

This tab controls your login email address.

What appears here depends on how your account is set up:

  • If your account has email/password sign-in enabled, you see the update form
  • If your account only uses a third-party provider, the page shows a warning instead of the form

In the current demo admin account, the page shows:

  • Your New Email
  • Repeat Email
  • Your Password
  • Update Email Address
Email tab showing the email change form with new email, repeat email, and password fieldsClick to expand

Tab 4 -- Password

Where to find it: Sidebar > Settings > Profile > Password

This tab controls your password.

As with Email, the exact UI depends on your sign-in method:

  • If your account has email/password sign-in enabled, you can update your password here
  • If your account only uses a third-party provider, the page shows a warning instead

In the current demo admin account, the page shows:

  • Current Password
  • New Password
  • Repeat New Password
  • Update Password
Password tab showing current password, new password, and repeat password fieldsClick to expand

Tab 5 -- Emergency Contacts

Where to find it: Sidebar > Settings > Profile > Emergency Contacts

This tab stores the person your organization should contact during a critical situation.

What is on this screen:

  • Red Critical Emergency Information notice
  • Emergency contact name
  • Relationship
  • Primary phone
  • Alternate phone
  • Emergency contact address
  • Save Emergency Contact button
  • Blue info panel explaining how emergency contacts are used

This information is especially important for panic alerts and emergency escalations.

Emergency Contacts tab showing emergency contact form and critical information bannerClick to expand

Tab 6 -- Work Details

Where to find it: Sidebar > Settings > Profile > Work Details

Available to Guards and higher.

This tab stores the operational information supervisors use for coordination, staffing, and incident response.

What is on this screen:

  • Blue Operational Work Information notice
  • Employee ID
  • Department
  • Position / Job Title
  • Supervisor name and phone
  • Work schedule
  • Primary work location
  • Emergency procedures
  • Home address fields
  • Autosave status indicator
  • Green info panel explaining how work details are used
Work Details tab showing operational work information form and home address fieldsClick to expand

Quick Checklist

  • First name and last name are correct
  • Primary phone number is filled in with country code
  • Address details are up to date
  • MFA is enabled for admin accounts where required
  • At least one emergency contact is saved with a working phone number
  • Work details are current for guards and supervisors