Admin Manuals

A live 24-hour feed of emergency alerts, incident updates, patrol activity, and operational events for control room operators.

Activity Feed - Your Real-Time Activity Stream

Manage personal details, sign-in settings, emergency contacts, and work information for every user.

Profile Settings - Personal, Security & Emergency Details

Create cryptographically signed QR checkpoints, organize them by site, and track every guard scan in real time on the live dashboard.

Patrol Points - QR Checkpoints for Guard Patrols

Monitor incidents on a live map with severity filters, status filters, and direct detail or assignment actions from the map.

Incident Tracking - Geographic View of All Incidents

See every guard's real-time position on a live map. Check status counters, spot emergency alerts instantly, and click any guard for full details including movement history.

Team Map - Live Guard Positions and Status

Manage your team roster, profiles, work details, activity history, and certification records for compliance and audit readiness.

Team Management - Profiles & Certificates

Turn raw data into action. Date filters, incident trends, severity breakdowns, and response time histograms to sharpen your security operation.

Analytics - Security Dashboard & Incident Trends

Track incidents through their full lifecycle on a Kanban board with four columns: Incoming, Dispatched, Attention, and Resolved.

Operations Board for Incident Tracking

Admin dashboard overview with KPI tiles, recent incidents, field reports, team status, site activity, patrol watchlist, and live feed access.

Dashboard - Your Operations Control Room

How to submit an incident from the web dashboard using the current Report New Incident modal.

Submit an Incident Report (Web)

Real-device battery and data measurements for guard shifts, plus data allowance planning, device recommendations, and high-usage troubleshooting.

Battery & Data Usage for Guard Shifts

Set up and manage QR-based access control for residential estates and commercial properties. Generate resident IDs, create visitor invitations, and review gate activity logs.

Access Control - Resident QR Codes, Visitor Invitations & Gate Logs

Manage client-facing visibility, assign sites, and control which incidents are published to client users.

Client Access & Incident Visibility - Invitations, Roles & the Publish Toggle

"use strict";
const {Fragment: _Fragment, jsx: _jsx, jsxs: _jsxs} = arguments[0];
function _createMdxContent(props) {
  const _components = {
    a: "a",
    code: "code",
    h2: "h2",
    h3: "h3",
    hr: "hr",
    img: "img",
    li: "li",
    ol: "ol",
    p: "p",
    span: "span",
    strong: "strong",
    ul: "ul",
    ...props.components
  };
  return _jsxs(_Fragment, {
    children: [_jsxs(_components.p, {
      children: ["The Live Feed is available to ", _jsx(_components.strong, {
        children: "Admin and Owner"
      }), " roles. It opens as a ", _jsx(_components.strong, {
        children: "left-side slide-out panel"
      }), ", not as a full page."]
    }), "\n", _jsxs(_components.h2, {
      id: "what-the-live-feed-is",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#what-the-live-feed-is",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "What the Live Feed Is"]
    }), "\n", _jsx(_components.p, {
      children: "The Live Feed shows a rolling 24-hour stream of operational activity across your organization:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: "emergency response activity"
      }), "\n", _jsx(_components.li, {
        children: "incident creation and status updates"
      }), "\n", _jsx(_components.li, {
        children: "patrol check-ins and shift events"
      }), "\n", _jsx(_components.li, {
        children: "access-control and team operations activity"
      }), "\n"]
    }), "\n", _jsxs(_components.p, {
      children: ["It is designed for control-room use. You open it from the ", _jsx(_components.strong, {
        children: "Live Feed"
      }), " button in the app shell, and the panel stays available while you work elsewhere in the dashboard."]
    }), "\n", _jsx(_components.p, {
      children: _jsx(_components.img, {
        src: "/images/docs/admin/activity-feed/live-feed-overview.png",
        alt: "Live Feed panel open over the dashboard showing stats, filters, and recent activity cards"
      })
    }), "\n", _jsx(_components.hr, {}), "\n", _jsxs(_components.h2, {
      id: "what-you-see-at-the-top",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#what-you-see-at-the-top",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "What You See at the Top"]
    }), "\n", _jsx(_components.p, {
      children: "The header of the panel shows:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Live Feed"
        })
      }), "\n", _jsxs(_components.li, {
        children: ["a ", _jsx(_components.strong, {
          children: "Last 24 hours"
        }), " activity count"]
      }), "\n", _jsx(_components.li, {
        children: "a close button"
      }), "\n"]
    }), "\n", _jsx(_components.p, {
      children: "Directly below that is the stats bar. In the current UI, this bar can show:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsxs(_components.li, {
        children: [_jsx(_components.strong, {
          children: "Needs Attention"
        }), " when there are failed assignments or escalation problems"]
      }), "\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Emergency"
        })
      }), "\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Critical"
        })
      }), "\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "High"
        })
      }), "\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Total"
        })
      }), "\n"]
    }), "\n", _jsx(_components.p, {
      children: "These are aggregate counts from the same 24-hour feed window."
    }), "\n", _jsx(_components.hr, {}), "\n", _jsxs(_components.h2, {
      id: "filter-tabs",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#filter-tabs",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Filter Tabs"]
    }), "\n", _jsx(_components.p, {
      children: "The current Live Feed has four filter tabs:"
    }), "\n", _jsxs(_components.ol, {
      children: ["\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "All"
        })
      }), "\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Emergency"
        })
      }), "\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Incidents"
        })
      }), "\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Operations"
        })
      }), "\n"]
    }), "\n", _jsxs(_components.p, {
      children: ["There is ", _jsx(_components.strong, {
        children: "no separate Guards tab"
      }), " in the current UI."]
    }), "\n", _jsx(_components.p, {
      children: "Use them like this:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsxs(_components.li, {
        children: [_jsx(_components.strong, {
          children: "All"
        }), " for the full activity stream"]
      }), "\n", _jsxs(_components.li, {
        children: [_jsx(_components.strong, {
          children: "Emergency"
        }), " when you only want panic and emergency-response events"]
      }), "\n", _jsxs(_components.li, {
        children: [_jsx(_components.strong, {
          children: "Incidents"
        }), " for case creation, edits, assignments, and resolutions"]
      }), "\n", _jsxs(_components.li, {
        children: [_jsx(_components.strong, {
          children: "Operations"
        }), " for patrol, access-control, and shift-related events"]
      }), "\n"]
    }), "\n", _jsx(_components.p, {
      children: _jsx(_components.img, {
        src: "/images/docs/admin/activity-feed/live-feed-emergency.png",
        alt: "Emergency filter selected showing only emergency activity and its action buttons"
      })
    }), "\n", _jsx(_components.p, {
      children: _jsx(_components.img, {
        src: "/images/docs/admin/activity-feed/live-feed-operations.png",
        alt: "Operations filter selected showing patrol, shift, and operations events only"
      })
    }), "\n", _jsx(_components.hr, {}), "\n", _jsxs(_components.h2, {
      id: "how-activity-cards-work",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#how-activity-cards-work",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "How Activity Cards Work"]
    }), "\n", _jsx(_components.p, {
      children: "Each activity appears as a card with:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: "a type icon"
      }), "\n", _jsx(_components.li, {
        children: "title"
      }), "\n", _jsx(_components.li, {
        children: "time"
      }), "\n", _jsx(_components.li, {
        children: "short description"
      }), "\n", _jsx(_components.li, {
        children: "actor name"
      }), "\n", _jsx(_components.li, {
        children: "optional priority badge"
      }), "\n", _jsx(_components.li, {
        children: "optional location snippet"
      }), "\n"]
    }), "\n", _jsx(_components.p, {
      children: "Different activities expose different actions."
    }), "\n", _jsxs(_components.h3, {
      id: "emergency-activities",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#emergency-activities",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Emergency Activities"]
    }), "\n", _jsx(_components.p, {
      children: "Emergency activities can show:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Emergency Info"
        })
      }), "\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Incident Info"
        })
      }), "\n"]
    }), "\n", _jsxs(_components.p, {
      children: [_jsx(_components.code, {
        children: "Emergency Info"
      }), " opens the emergency details modal with the current emergency-response data available in the system, such as:"]
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: "reporter identity"
      }), "\n", _jsx(_components.li, {
        children: "phone and alternate phone"
      }), "\n", _jsx(_components.li, {
        children: "emergency contact"
      }), "\n", _jsx(_components.li, {
        children: "email"
      }), "\n", _jsx(_components.li, {
        children: "device info"
      }), "\n", _jsx(_components.li, {
        children: "GPS/location details"
      }), "\n"]
    }), "\n", _jsxs(_components.h3, {
      id: "incident-activities",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#incident-activities",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Incident Activities"]
    }), "\n", _jsx(_components.p, {
      children: "Incident-related cards can show:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Incident Info"
        })
      }), "\n"]
    }), "\n", _jsx(_components.p, {
      children: "This opens the incident view/edit flow so admins can inspect status, assignment, and incident history."
    }), "\n", _jsxs(_components.h3, {
      id: "operational-activities",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#operational-activities",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Operational Activities"]
    }), "\n", _jsx(_components.p, {
      children: "Some operational cards include direct navigation buttons such as:"
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Access Control"
        })
      }), "\n", _jsx(_components.li, {
        children: _jsx(_components.strong, {
          children: "Manage Team"
        })
      }), "\n"]
    }), "\n", _jsx(_components.p, {
      children: "These jump straight to the relevant operational page."
    }), "\n", _jsx(_components.hr, {}), "\n", _jsxs(_components.h2, {
      id: "how-to-use-it-during-a-shift",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#how-to-use-it-during-a-shift",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "How to Use It During a Shift"]
    }), "\n", _jsxs(_components.p, {
      children: [_jsx(_components.strong, {
        children: "Use All as the default view."
      }), " It gives the fastest sense of what changed in the last few minutes."]
    }), "\n", _jsxs(_components.p, {
      children: [_jsx(_components.strong, {
        children: "Switch to Emergency immediately when an alert comes in."
      }), " This isolates emergency-related activity and surfaces the relevant response buttons."]
    }), "\n", _jsxs(_components.p, {
      children: [_jsx(_components.strong, {
        children: "Use Operations during handover."
      }), " It gives a cleaner view of patrol, access, and shift events without all incident traffic mixed in."]
    }), "\n", _jsxs(_components.p, {
      children: [_jsx(_components.strong, {
        children: "Use Incident Info to inspect case progress without leaving the context of the feed."
      }), " This is the fastest route for confirming whether something is merely reported, already assigned, or needs escalation."]
    }), "\n", _jsx(_components.hr, {}), "\n", _jsxs(_components.h2, {
      id: "what-the-live-feed-does-not-do",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#what-the-live-feed-does-not-do",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "What the Live Feed Does NOT Do"]
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsxs(_components.li, {
        children: ["It is ", _jsx(_components.strong, {
          children: "not"
        }), " a standalone dashboard page"]
      }), "\n", _jsxs(_components.li, {
        children: ["It does ", _jsx(_components.strong, {
          children: "not"
        }), " show a dedicated Guards filter"]
      }), "\n", _jsxs(_components.li, {
        children: ["It does ", _jsx(_components.strong, {
          children: "not"
        }), " expose the old medical-information fields that were previously described in older docs"]
      }), "\n", _jsxs(_components.li, {
        children: ["It does ", _jsx(_components.strong, {
          children: "not"
        }), " replace the Incident Map, Operations Board, or Team pages; it is a cross-cutting activity stream"]
      }), "\n"]
    }), "\n", _jsx(_components.hr, {}), "\n", _jsxs(_components.h2, {
      id: "related-solutions",
      children: [_jsx(_components.a, {
        "aria-hidden": "true",
        tabIndex: "-1",
        href: "#related-solutions",
        children: _jsx(_components.span, {
          className: "icon icon-link"
        })
      }), "Related Solutions"]
    }), "\n", _jsxs(_components.ul, {
      children: ["\n", _jsxs(_components.li, {
        children: [_jsx(_components.a, {
          href: "/solutions/control-room",
          children: "Control Room Dashboard"
        }), " -- the broader control-room workspace around this live feed"]
      }), "\n", _jsxs(_components.li, {
        children: [_jsx(_components.a, {
          href: "/solutions/emergency-response",
          children: "Emergency Response"
        }), " -- the emergency and panic workflows surfaced in the feed"]
      }), "\n", _jsxs(_components.li, {
        children: [_jsx(_components.a, {
          href: "/solutions/guard-team-management",
          children: "Guard Team Management"
        }), " -- team and operational events that can appear in the feed"]
      }), "\n"]
    })]
  });
}
function MDXContent(props = {}) {
  const {wrapper: MDXLayout} = props.components || ({});
  return MDXLayout ? _jsx(MDXLayout, {
    ...props,
    children: _jsx(_createMdxContent, {
      ...props
    })
  }) : _createMdxContent(props);
}
return {
  default: MDXContent
};


Activity Feed - Your Real-Time Activity Stream

What the Live Feed Is

What You See at the Top

Filter Tabs

How Activity Cards Work

Emergency Activities

Incident Activities

Operational Activities

How to Use It During a Shift

What the Live Feed Does NOT Do

Related Solutions

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