Admin Manual - Patrol Points
The Patrol Points module helps admins monitor guard patrols in real time using QR code checkpoints. Each point represents a physical location where guards must scan to confirm their presence. This updated view gives a live snapshot of all patrol activity, showing active points, recent check-ins, and system status at a glance. It ensures every guard is completing their routes on schedule and that no area goes unchecked.
Overview
Live Monitoring - Displays real-time patrol activity, system status, and active checkpoints.
Manage Points - Create, edit, or remove patrol points linked to specific locations.
Check-ins Today - Shows how many successful scans guards have completed.
Active Points - Indicates how many patrol points are active and ready for scanning.
Recent Activity - Lists the five most recent guard check-ins.
System Status - Confirms whether patrol tracking is online and fully operational.
Patrol Points Status Panel - Shows all patrol points, their names, check frequency, and alert level.
System Alerts - Displays overdue or missed patrols that require admin attention.
Use Case
A security supervisor needs to confirm that all guards complete their patrols across multiple buildings during night shifts. Patrol Points are set up at key locations such as entrances, control rooms, and parking areas. Each checkpoint has a QR code that guards must scan using the mobile app.
As the shift progresses, the admin can see which points have been checked, how often each area is scanned, and whether any patrols were missed or delayed. This makes it easy to identify coverage gaps, verify guard performance, and maintain a consistent security routine.
Step-by-step Instructions
Step 1 – Open Patrol Points
From the Guard Management section on the left sidebar, click Patrol Points. This opens the Patrol Management dashboard under the Live Monitoring tab. Here, you can view the total number of Active Points, check system Status, and monitor all patrol points listed in the Patrol Points Status panel on the right. If the system shows Online, it means the patrol tracking service is fully operational.
Step 2 – Check System Alerts
Scroll to the bottom of the Patrol Management screen to view the System Alerts section. This panel displays missed check-ins and overdue patrol points that require admin attention. If no issues are detected, it will show No Active Alerts with a green confirmation that all patrol points are on schedule.
Step 3 – Manage Patrol Points
Click on the Manage Points tab at the top of the Patrol Management screen to view and organize your patrol structure. This section lists all folders, sites, and patrol points created within the system. From here, you can group checkpoints by location, add new folders, or create QR codes for scanning. The counters at the top show total folders, total QR codes, active points, and daily check-ins.
Step 4 – Create a New Folder
In the Manage Points tab, click New Folder to group patrol points by property, client, or area. Enter a Folder Name (required) and an optional Description to define its purpose. Once complete, click Create Folder to save it. The new folder will appear in your QR Code Organization list and can hold patrol points or subfolders for better structure.
Step 5 – Create a New QR Code
Click New QR Code in the Manage Points tab to add a new patrol checkpoint. Fill in the required fields:
QR Code – Assign a unique ID (e.g., QR-001).
Point Name – Name the location (e.g., Main Entrance, Control Room).
Check Interval (minutes) – Set how often guards must scan this point.
Priority – Choose the urgency level (Low, Medium, or Critical).
Instructions – Add any notes for guards at this checkpoint.
Click Create QR Code when done. The system will automatically record the GPS coordinates of the first scan at this location.
Step 6 – View and Print the QR Code
After creating the new patrol point, its QR code appears in a pop-up window. The window displays the Point Name, Point Code, and a scannable QR image used by guards to confirm patrol check-ins. To deploy it on-site, click Print QR Code and attach it to the corresponding location (for example, Main Gate or Control Room). Once printed, this point will automatically appear under your Manage Points list as an active checkpoint.
For best results:
Print the QR code on a standard A4 page. It only needs to be a few centimeters wide to scan easily.
Use laminated paper or clear plastic sleeves for outdoor or dusty areas to keep the code readable over time.
Take the file to a print shop if you want a more durable version. They can print it on vinyl sticker paper or even rigid plastic signage, so it looks professional and lasts longer outdoors.
Mount the QR on clean, visible surfaces such as gates, walls, or doors using double-sided tape, adhesive spray, or zip ties if laminated.
Once mounted, the QR code becomes active and ready for guards to scan during their patrols.
Workflow Example
Admin Setup – The admin opens Patrol Points → Manage Points and creates folders for each property or site (for example, “Shopping Center” or “Warehouse”).
Create Patrol Points – Inside each folder, the admin adds new QR codes and assigns point names such as “Main Gate,” “Control Room,” or “Back Door.” Each point gets a check interval and priority level based on patrol requirements.
Print and Deploy – After saving, the QR code is printed and placed at its physical location. The system automatically records its GPS position once scanned for the first time.
Guard Scans During Patrol – On duty, the guard uses the mobile app to scan each QR code within the set time interval. Each scan updates the Live Monitoring dashboard instantly.
Admin Monitoring – The admin views all real-time patrol data in Live Monitoring, including total check-ins, system status, and alerts. Missed or overdue patrols appear in the System Alerts section.
Audit and Reporting – Patrol logs can be filtered by guard, site, or date and exported as CSV or PDF for internal records or client reporting.
This workflow ensures that every patrol route is verified, every location is checked, and supervisors always have live visibility of their team’s movements.