MyProtektor

Admin Manual - Patrol Points

Overview

  • Live Monitoring: Presents real-time patrol activity, system status, and active checkpoints.
  • Manage Points: Add, modify, or delete patrol points tied to specific locations.
  • Check-ins Today: Indicates the number of successful scans guards have recorded.
  • Active Points: Shows how many patrol points are currently active and available for scanning.
  • Recent Activity: Displays the five most recent guard check-ins.
  • System Status: Verifies whether the patrol tracking service is online and fully operational.
  • Patrol Points Status Panel: Lists all patrol points along with their names, check frequency, and alert level.
  • System Alerts: Flags overdue or missed patrols that need admin attention.

Use Case

A security supervisor wants to verify that all guards complete their patrols across multiple buildings during night shifts. Patrol Points are placed at key locations such as entrances, control rooms, and parking areas. Each checkpoint features a QR code that guards scan using the mobile app.

As the shift progresses, the admin can review which points have been checked, how frequently each area is scanned, and whether any patrols were missed or delayed. This simplifies identifying coverage gaps, verifying guard performance, and upholding a consistent security routine.

Step-by-step Instructions

Step 1 – Open Patrol Points

Under the Guard Management section in the left sidebar, click Patrol Points. This launches the Patrol Management dashboard on the Live Monitoring tab. Here you can view the total number of Active Points, check the system Status, and review all patrol points in the Patrol Points Status panel on the right. When the system displays Online, the patrol tracking service is fully operational.

Patrol Management dashboard showing live monitoring tab with check-ins, active points, and patrol points status list

Step 2 – Check System Alerts

Scroll to the bottom of the Patrol Management screen to find the System Alerts section. This panel highlights missed check-ins and overdue patrol points requiring admin attention. If no issues exist, it will display No Active Alerts with a green confirmation indicating all patrol points are on schedule.

System Alerts panel showing No Active Alerts confirmation with all patrol points on schedule

Step 3 – Manage Patrol Points

Select the Manage Points tab at the top of the Patrol Management screen to view and organize your patrol structure. This section lists every folder, site, and patrol point configured in the system. From here, you can group checkpoints by location, add new folders, or generate QR codes for scanning. The counters at the top display total folders, total QR codes, active points, and daily check-ins.

Manage Points tab showing folder list, QR code counters, active points, and New Folder and New QR Code buttons

Step 4 – Create a New Folder

Within the Manage Points tab, click New Folder to organize patrol points by property, client, or area. Enter a Folder Name (required) and an optional Description to clarify its purpose. When finished, click Create Folder to save. The new folder will appear in your QR Code Organization list and can contain patrol points or subfolders for improved structure.

Create New Folder dialog with folder name and optional description fields and Create Folder button

Step 5 – Create a New QR Code

Click New QR Code within the Manage Points tab to add a new patrol checkpoint. Complete the required fields:

  • QR Code: Assign a unique ID (e.g., QR-001).
  • Point Name: Label the location (e.g., Main Entrance, Control Room).
  • Check Interval (minutes): Define how frequently guards must scan this point.
  • Priority: Select the urgency level (Low, Medium, or Critical).
  • Instructions: Include any notes for guards at this checkpoint.

Click Create QR Code when finished. The system will automatically capture the GPS coordinates upon the first scan at this location.

Create New QR Code form with fields for code ID, point name, check interval, priority, and instructions

Step 6 – View and Print the QR Code

Once the new patrol point is created, its QR code appears in a pop-up window. The window shows the Point Name, Point Code, and a scannable QR image that guards use to confirm patrol check-ins. To deploy it on-site, click Print QR Code and affix it to the corresponding location (for example, Main Gate or Control Room). After printing, this point will automatically appear under your Manage Points list as an active checkpoint.

QR code preview popup for Main Gate showing scannable code with Print QR Code and Close buttons

For best results: Print the QR code on a standard A4 page. It only needs to be a few centimeters wide to scan easily.

  • Use laminated paper or clear plastic sleeves for outdoor or dusty environments to keep the code readable over time.
  • Bring the file to a print shop if you need a more durable version. They can print it on vinyl sticker paper or even rigid plastic signage, giving it a professional appearance that lasts longer outdoors.
  • Attach the QR to clean, visible surfaces such as gates, walls, or doors using double-sided tape, adhesive spray, or zip ties if laminated.

Once mounted, the QR code is active and ready for guards to scan during their patrols.

Workflow Example

  • Admin Setup: The admin opens Patrol Points → Manage Points and creates folders for each property or site (for example, "Shopping Center" or "Warehouse").
  • Create Patrol Points: Within each folder, the admin adds new QR codes and assigns point names such as "Main Gate," "Control Room," or "Back Door." Each point receives a check interval and priority level based on patrol requirements.
  • Print and Deploy: After saving, the QR code is printed and mounted at its physical location. The system automatically records the GPS position once scanned for the first time.
  • Guard Scans During Patrol: While on duty, the guard uses the mobile app to scan each QR code within the designated time interval. Every scan updates the Live Monitoring dashboard immediately.
  • Admin Monitoring: The admin reviews all real-time patrol data under Live Monitoring, including total check-ins, system status, and alerts. Missed or overdue patrols surface in the System Alerts section.
  • Audit and Reporting: Patrol logs can be filtered by guard, site, or date and exported as CSV or PDF for internal records or client reporting.

This workflow guarantees that every patrol route is verified, every location is checked, and supervisors maintain live visibility of their team's movements at all times.