Four distinct roles, zero ambiguity

Every person in your control room dashboard operates under a defined permission tier. MyProtektor enforces four levels through the Team Management screen:

Owners
Admins
Guards
Private Clients

Each tier determines exactly what a user can view, edit, and act on. Boundaries are enforced by the system, not by trust.

Lock down sensitive operations

Role-based permission settings showing restricted actions for guards, admins, and clients in MyProtektor

Internal threats and accidental changes are a real concern for security companies managing compliance-sensitive incident records.

Guards submit reports but cannot modify or publish them
Private Clients see only what has been approved for them
Administrative functions remain gated behind Admin or Owner credentials
System configuration is locked to authorised personnel

Sensitive data stays protected without relying on verbal agreements or manual oversight.

Visibility that keeps pace with growth

Scaling from ten guards to fifty introduces blind spots. MyProtektor eliminates them.

Through your dashboard you can:

Review every active user and their assigned tier
Identify roles at a glance without opening individual profiles
Monitor last login and activity timestamps
Revoke or downgrade access immediately

Departed staff and expired accounts never linger undetected.

Simpler workflows, fewer human errors

Restricting each user to their relevant tools creates a focused environment:

New guards onboard faster because the interface shows only what they need
Data entry mistakes decline when editing rights are limited
Accountability becomes automatic since every action maps to one person

Structure is enforced at the platform level, removing the burden from supervisors.

Traceable records when it matters most

Audit trail showing role assignments linked to shift records and last activity timestamps in MyProtektor

Permission tiers integrate directly with shift and duty management, connecting every recorded action to the person who was on duty at that moment.

When a dispute arises, the system provides:

The exact role assigned at the time of the event
The user identity attached to every logged action
Precise timestamps of their last interaction

This creates a defensible record that protects the business during internal investigations or client queries.

Replacing outdated access habits

Shared passwords and open dashboards expose security companies to liability and data leaks.

Instead of:

One login passed between multiple guards
Vague assumptions about who can do what
Open access where everyone sees everything

You operate with:

Enforced permission boundaries per user
Defined responsibility at every level
A platform that maintains discipline automatically

The right information reaches the right person. Everything else stays hidden.

Step-by-step setup guides

Detailed walkthroughs are available in the admin documentation:

Guard Management Guide — organise your team by role and manage individual access levels
Profile Settings Guide — understand how each permission tier controls profile visibility and editing