The management perspective
Your clients stay informed with verified facts, and your team stays in full control of the narrative. No screenshots circulating in community groups. No voice notes creating alarm.
WhatsApp groups are a liability
Community WhatsApp groups undermine your credibility:
- Unverified posts spread faster than facts
- Incidents get distorted through retelling
- Archived messages resurface and reignite panic
- Residents react before your team can assess the situation
MyProtektor eliminates that risk with a single, controlled information channel.
Admin approval gates every publication
Guards and members of the public submit incidents through the app as part of a structured real-time incident and emergency response workflow.
The critical distinction:
- Every incident passes through admin review before publication
- Submissions are assessed from the security operations control room dashboard
- Only verified, approved incidents reach the client-facing map
No unconfirmed reports. No speculation reaching your clients. No reputational damage.
Your clients see only what you authorise
Through the client app, residents and property managers can:
- Browse published incidents on a live, interactive map
- Follow confirmed status updates and resolution progress
- Activate panic alerts when they face a direct threat
They cannot:
- Publish content to the map themselves
- Access draft reports or internal operational data
- Circulate unverified information to other users
Every piece of information your clients receive has been approved by your team first.
Panic alerts routed directly to your control room
When a client activates the panic button:
- The alert arrives at your control room instantly
- It receives priority classification automatically
- GPS position, timestamp, and user identity are captured in one action
Nobody has to describe their emergency over a phone call while under duress.
Internal operations stay internal
Your guards and supervisors retain full access through the mobile app for security guards:
- Pending and draft incident reports
- Internal investigation notes
- Guard movement and location data
- Complete response records and timelines
Clients receive only:
- Published, admin-approved incidents
- Factual, concise status updates
- Final resolution outcomes
Professional transparency without operational exposure.
Fewer complaint calls, stronger client retention
When clients have access to verified, timely information:
- Panicked phone calls to your office drop sharply
- "What is going on?" messages become rare
- Complaints driven by rumour and misinformation disappear
Client confidence grows because they see your team is active and in command.
Why security companies make this switch
Information control is part of service delivery.
The old approach means dealing with:
- Unmanageable WhatsApp group dynamics
- Neighbourhood posts your team cannot correct
- Frantic calls demanding answers you are still gathering
MyProtektor gives you:
- A single, professional client-facing channel
- Publication control over every incident
- Panic alerts that reach your control room directly, not a chat group
Deliver transparency on your terms. Protect your operation and your reputation.
Get Started
MyProtektor runs on any Android or iOS smartphone. No specialised hardware required.
View pricing plans to choose the right package for your operation.
